CAREERS

Careers

Join our team of compassionate, professional, environmental advocates.

Comprenew is a nonprofit organization whose mission is to protect people and the environment from unwanted electronics, by either extending their life-cycle or recycling their components. We hold the highest level of certifications in the world for both electronics recycling and data security. We offer high quality affordable refurbished electronics for sale at three retail locations in the Grand Rapids/Holland MI area. Proceeds from the retail stores help fund and grow Comprenew’s community outreach programs for both adults and at-risk youth. We are dedicated to inspiring environmental care and increasing vocational preparedness through education for people from all segments of society, regardless of religion, ethnicity, or status.

Current Job Openings

E-Commerce Manager

Position Summary: The E-Commerce Sales Manager will be responsible for leading the team strategy and problem solving day-to-day and meeting monthly sales goals. This role plays a large role in ensuring customer loyalty and satisfaction while strategizing further development of sales through Comprenew’s online platforms. Boost Comprenew’s online business through expansion of website traffic using search engine optimization and other tactics. Lead our e-commerce team of sales and shipping staff to provide excellent customer service for our Comprenew e-commerce storefronts.

Essential Duties & Responsibilities:

  • Strategize and organize in an effective manner to meet and exceed sales goals
  • Assist team with listing incoming product, photographing items, & posting to online platforms
  • Accurately use the Point of Sales system, fill out forms, and file paperwork
  • Provide data and reports on sales to the Director of Outbound
  • Oversee the sorting and organization of incoming product
  • Oversee and maintain cleanliness and organization of the fulfillment/shipping area
  • Assist with shipping orders and diagnosing basic computer issues as needed
  • Resolve customer complaints
  • Occasional travel to various locations within the greater Grand Rapids area

Knowledge, Skills and Abilities:

  • High energy, strong work ethic, positive attitude, driven to succeed
  • Strong written and verbal communication skills
  • Able to work effectively as a leader of a team
  • Ability to multitask in a fast-paced environment
  • Above average math and language skills
  • Customer-service oriented, with flexibility to handle a wide variety of customers and their needs
  • Basic understanding of most computer parts and pieces, AV equipment, networking, etc.
  • Familiarity with online platforms such as Shopify, BigCommerce, & eBay
  • Ability to navigate most popular OS including WinXp-Win8, with a strong emphasis on Win7 & Win10
  • Knowledge of Point of Sales systems
  • Ability to lift 20lbs repetitively
  • Reliable transportation

Preferred Qualifications:

  • One or more years in leadership role a requirement
  • Previous exposure to a point of sales system and E-commerce platforms
  • One or more years of proven customer service responsibility, preferably in the technology service area

Education:

  • Bachelor’s degree or equivalent, ideally in marketing, business, or computer science.

Security Level: Secure equipment and financial.

Job Type: Full-time.

Retail Sales Associate

Position Summary: We are looking for high-energy, self-motivated individuals to serve our loyal customer base while contributing to the growth of our retail stores and mission. The ideal candidate should have a technical skill set, an outgoing personality, and the ability to work closely with the public selling merchandise. All positions at Comprenew have the opportunity for advancement. This position promotes along the track of Key Holder, Assistant Manager, and Manager and the potential to become full-time after the Key Holder level.

Essential Duties & Responsibilities:

  • Provide exceptional customer service
  • Maintain order and cleanliness at the stores
  • Assist customers with diagnosing basic computer issues
  • Understand and contribute to sales goals
  • Merchandise products available in store
  • Maintain proactive communication with all levels of store personnel
  • Effectively contribute to strategies outlined by the Store Manager
  • Fill out forms and file paperwork

Knowledge, Skills and Abilities:

  • High energy, strong work ethic, positive attitude, driven to succeed
  • Basic understanding of most computer parts and pieces
  • Navigate most popular OS including Windows XP-Window 8, with a strong emphasis on Windows 10
  • Flexibility to handle a wide variety of customers and their needs
  • Accurate money handling
  • Work effectively as part of the retail team
  • Multitask in a fast-paced environment
  • Understand and speak English
  • Ability to bend, reach and lift repeatedly
  • Ability to lift up to 40 lbs.
  • Ability to travel the length of the facility

Preferred Qualifications:

  • Spanish speaking is a plus
  • Cell phone, tablet, Apple repair and OS experience
  • Basic understanding of Linux and Mac OS

Education:

  • High school diploma/GED (or higher)

Security Level: Secure data, equipment, financial.

Job Type: Part-time, 24-32 hours per week.

 

Please email a resume and cover letter to jobs@comprenew.org if you are interested in any of the above positions.

Vaccination is required. All candidates are required to submit to our background and drug screening process.

Comprenew is an Equal Opportunity Employer.