CAREERS

Careers

Join our team of compassionate, professional, environmental advocates.

We are dedicated to inspiring environmental care and increasing vocational preparedness through education for people from all segments of society, regardless of religion, ethnicity, or status.

Please email a resume and cover letter to jobs@comprenew.org if you are interested in any of the following positions.

Current Job Openings

CUSTOMER SERVICE REPRESENTATIVE (RETAIL)

Retail Sales– Electronics Store

Job Description:

Comprenew is a nonprofit organization whose mission is to protect people and the environment from unwanted electronics by either extending their life-cycle or recycling their components. We hold the highest level of certifications in the world for both electronics recycling and data security. We offer high quality affordable refurbished electronics for sale at 3 retail locations in the Grand Rapids/Holland MI area. Proceeds from the retail stores help fund and grow Comprenew’s community outreach programs for both adults and at-risk youth.

We are looking for high-energy, self-motivated individuals to serve our loyal customer base while contributing to the growth of our retail stores and mission. All positions at Comprenew have the opportunity for advancement. This position promotes along the track of Key Holder, Assistant Manager, and Manager and the potential to become full-time after the Key Holder level.

Store hours are Monday – Saturday 10:00 am to 6:00 pm

Duties include:

· Providing exceptional customer service.
· Maintaining order and cleanliness at the store.
· Sorting, reviewing and testing incoming merchandise
· Accurate use of the register.
· Filling out forms and file paperwork
· Assisting customers in diagnosing basic computer issues
· Merchandise products available in the stores.

Skills and Abilities:

· High energy, strong work ethic, positive attitude, driven to succeed
· Above average math and language skills
· Reliable transportation
· Accurate money handling
· Flexible schedule, willing to work most Saturdays and holidays
· Quickly diagnose common computer problems
· Basic understanding of most computer parts and pieces
· Navigate most popular OS including Windows XP -Window 8, with a strong emphasis on Windows 10
· Assist customers in the use of basic electronic components (stereos, DVD players, etc.)
· Well groomed, professional appearance
· Familiar with Microsoft Office and Open Office
· Work effectively as part of the store team
· Multitask in a fast-paced environment
· Flexibility to deal with a wide variety of customers and their needs
· Lift 40lbs repetitively

Preferred Qualifications:

· Spanish speaking a plus
· Cell phone, tablet and Apple repair and OS experience
· Server experience
· Basic understanding of Linux and Mac OS

Education:

· High school diploma/GED (or higher)

Experience:

· One or more years of proven customer service responsibility, preferably in the technology service.

Security Level : Secure data, equipment, financial

Job Type: Part-time

Please email a resume and cover letter to jobs@comprenew.org.

CUSTOMER SERVICE REPRESENTATIVE & TRUCK DRIVER

Based in Otsego County, Michigan

Job Summary: The Customer Service Representative and Truck Driver will be responsible for maintaining business relationships in Otsego County, Michigan. This is a 10-20 hours per week role, with occasional Saturdays required. Additional background checks might be required in accordance with DOT regulations. 

Duties and Responsibilities:

  • Coordinate route logistics with corporate headquarters in Grand Rapids, Michigan on a weekly basis
  • Assist at collection events as needed, this includes sorting electronics
  • Attend weekly virtual meetings
  • Maintain corporate and residential relationships
  • Keep the company truck up-to-date on maintenance and coordinate preventative maintenance
  • Follow all DOT rules and regulations
  • Pick up customer electronics and paper for shredding
  • Rarely travel outside of the Otsego area for customer pickups, company meetings, company trainings, and collection events

Knowledge, Skills and Abilities:

  • High energy, strong work ethic, positive attitude, driven to succeed
  • Strong written and verbal communication skills
  • Above-average math and language skills
  • Customer-service oriented
  • Ability to be on the road for long hours and the rare possibility of staying overnight in a hotel
  • Reliable transportation to get to the location where the truck is stored
  • Ability to work from home with a reliable internet connection when not on the road
  • Familiar with DOT regulations
  • A chauffeur’s or CDL license
  • Ability to lift 40lbs repetitively
  • Able to work effectively as part of a team
  • Flexibility to deal with a wide variety of customers and their needs
  • Ability to pass all background checks

Education:

  • High School Diploma or GED is required, but an associate’s degree in business or similar field is a plus

Experience:

  • One or more years of proven customer service responsibility, preferably in the technology service area
  • One or more years of truck driving is preferred

Security Level

  • Comprenew requires a high-security sensitivity

Please email a resume and cover letter to jobs@comprenew.org.